Shipment Policy

Effective Date: January 8, 2025

At HubFineUnie, we understand the importance of timely and reliable shipping. Our Shipment Policy outlines the shipping methods available, expected delivery times, and the process for handling shipments for orders placed on www.hubfineunie.com.

1. Order Processing Time

Once you place an order, we will begin processing it within 1-2 business days. Please note that during peak seasons or promotions, processing times may take longer. After your order is processed, it will be shipped according to your chosen shipping method.

  • Business Days: Orders are processed from Monday to Friday, excluding public holidays.

2. Shipping Methods and Delivery Times

We offer multiple shipping methods to cater to your needs:

  • Standard Shipping: For domestic orders, standard shipping typically takes 3-7 business days. International orders may take longer, depending on the destination.
  • Expedited Shipping: If you need your order faster, we offer expedited shipping, which delivers within 1-3 business days after processing. Additional fees apply for expedited services.
  • International Shipping: We ship internationally, and the delivery time for international shipments is typically between 7-14 business days depending on customs and the destination country.

The shipping cost is calculated based on the total weight of the order and the delivery location. Shipping fees will be shown during checkout before you confirm your purchase.

3. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. If you have any issues or need further assistance, feel free to contact us.

4. Shipping Address

It is crucial that you enter your shipping address correctly during checkout. Incorrect or incomplete address details may result in delays or undelivered shipments. We are not responsible for delays or lost shipments due to incorrect address information.

  • P.O. Boxes and APO/FPO: We can ship to P.O. Boxes and APO/FPO addresses with certain carriers. However, we recommend using a physical address for quicker delivery.

5. Shipping Fees and Free Shipping

Shipping fees are calculated based on the size, weight, and destination of your order. We also offer free shipping on orders that meet a minimum value threshold. The specific minimum amount for free shipping is displayed during checkout.

6. Delivery Delays

While we strive to ensure timely delivery, factors such as extreme weather, customs processing for international shipments, or carrier delays may cause unexpected delivery issues. We are not liable for such delays, but we will assist you in resolving any problems.

  • Customs and Import Duties: For international orders, customs duties, taxes, and import fees may apply. These additional costs are the responsibility of the recipient and are not included in the shipping charges.

7. Lost or Damaged Shipments

In the unfortunate event that your order is lost or damaged during shipment, please contact us within 5 business days so we can assist you with a replacement or refund.

  • Damaged Goods: If your order arrives damaged, please provide pictures of the damage along with your order number, and we will arrange for a replacement or refund.

8. Refused or Incorrect Deliveries

If a shipment is returned due to a refused delivery or incorrect address, we may contact you for additional payment or reshipping charges. Please ensure your address is accurate at checkout to avoid any issues.

9. Contact Us for Shipping Inquiries

If you have any questions about shipping or experience any problems, please don’t hesitate to reach out to our customer service team at:

HubFineUnie
Street: 9552 Keeneland Dr Brentwood, Tennessee (TN), United States
Phone number: (615) 373-47731
Email: info@hubfineunie.com
Website: hubfineunie.com